Return Policy

At Allconnection LLC, we want you to be completely satisfied with your purchase. If you are not happy with your item, this Return Policy outlines how you can return your product and what conditions apply.

1. Eligibility for Returns

1.1. Returnable Items

To be eligible for a return, your item must:

  • Be purchased directly from Allconnection LLC (via our website or authorized sales channels).
  • Be in new, unused condition with all original tags and packaging intact.
  • Include all original accessories, manuals, and documentation.
  • Be returned within [Insert Number of Days] days from the date of purchase.

1.2. Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards.
  • Downloadable software products.
  • Custom or personalized items.
  • Items marked as final sale or non-returnable.
  • Opened or used hair care products and blankets that show signs of wear or use.

2. Return Process

2.1. Initiating a Return

To initiate a return, please contact our customer support team at [Insert Email Address] or [Insert Phone Number] with your order number, reason for the return, and details of the item you wish to return. Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

2.2. Return Shipping

You are responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

2.3. Return Address

Allconnection LLC
[Insert Return Address]
[Insert City, State, ZIP Code]
[Insert Country]

2.4. Inspection and Approval

Upon receipt of your returned item, we will inspect it to ensure it meets the return eligibility criteria outlined in Section 1.1. If approved, we will process your return and issue a refund to your original method of payment within [Insert Number of Days] business days. You will receive a confirmation email once the refund has been processed.

3. Refunds

3.1. Refund Processing

Refunds will be processed to your original method of payment. Depending on your payment method and financial institution, it may take additional time for the refund to be credited to your account.

3.2. Partial Refunds

Partial refunds may be issued under certain circumstances:

  • Items that are returned in a condition different from their original condition.
  • Items that are returned after the [Insert Number of Days] day return period.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Email Address] or [Insert Phone Number]. Exchanges are subject to product availability.

5. Special Considerations

5.1. Sale Items

Only regular-priced items may be returned for a refund. Sale items are final sale and cannot be refunded unless they are defective or damaged.

5.2. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received and approved, a gift certificate will be emailed to you.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Insert Email Address] or [Insert Phone Number]. Provide your order number, details of the issue, and any supporting photographs. We will arrange for the return or replacement of the item at no cost to you.

7. Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time. If we make changes, we will notify you by updating the “Effective Date” at the top of this Return Policy and posting the revised policy on our website.

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